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The DataServ AP automation solution has provided approximately 30% gains in efficiency in the departments where it’s been implemented.
Joe Zulich
Manager of Accounting Operations
Client since 2003
You have an account manager that stays with you, this is so important. You need to build a relationship with this person because they are your partner in crime and are here to help you. I like knowing I can go to them and know I will get the Gold Star Treatment.
Debbie Norris
Sr. Director of Accounts Payable and Payroll
Client since 2019
The improvements our department gained with DataServ were almost instantaneous. Many of our processes improved, including our short-pay and approval processes, which before were challenging and involved many people and a lot of time. Liebert is a worldwide corporation, and there are invoices that need approval from all over the country. Consolidating all invoices to be mailed to specific P.O. boxes in St. Louis allows the Accounts Payable staff to digitally route invoices for approval. What in the past took sometimes weeks, now takes only a few days. We can already see more ways for making the process more efficient. This program is wonderful to work with. Our expectations have been exceeded.
Wendy White
P2P Process Improvement Manager
Client since 2004
When we approached DataServ, our accounts payable process was disjointed, and we had a three-week document processing backlog. We would have considered it a win to reduce our backlog to just one week. Today, DataServ’s AP automation has eliminated our backlog, and we don’t consider that a win ... we consider that a slam dunk!
Randy Cummiskey
Corporate Controller
Client since 2016
We were able to get rid of the paper, automate the entire process, and make it all accessible in one location. DataServ did what we needed in the time we needed it, and we’ve seen outstanding results. It’s why we’ve used DataServ for several solutions at Sony Home Entertainment — their SaaS solutions simply work.
Michael Schillo
Vice President, Financial Operations
Client since 2001
We have more time to focus on business needs such as doing research and making sure that we're getting all of our discounts versus manually keying invoices.
Krista Van de Wiele
AP Manager
Client since 2009
We’ve benefited from choosing a partner with years of experience and one that’s a leader in document management outsourcing. DataServ has our best interest in mind with their philosophy of partnering to deliver the latest electronic document management, storage, and technologies available.
Art Jeannet
Senior Vice President & Director of Financial Operations
Client since 2009
We have been very pleased with our Q2C solution from DataServ. All documents are easily accessible, which has resulted in better relationships with our customers as well as improved DSO.
Brian Deneau
Director of Credit & Collections
Client since 1999
The entire DataServ team has been extremely helpful from the negotiating/sales process and into the implementation stage. The team really wants to understand our business and be able to provide us with the right tailoring to fit our needs, while assisting us in determining areas where we can better our processes.
Greg Streicher
Controller
Client since 2020
From the beginning, the Client Support team at DataServ was very knowledgeable about our AP process, which was really helpful. I didn’t feel the need to spend a lot of time explaining in detail what I needed. Whether I was emailing or calling the support solution desk, the response time was always impressive. I really felt comfortable knowing the team was there to assist with whatever issues I needed to get resolved. DataServ has an outstanding Client Support team.
Yvonne Chambers
AP Manager
Client since 2003
DataServ regularly evaluates our performance and suggests ways to improve, which helps us continually advance our processes.
Marilou Kahawai
Vice President of Credit, Collections, and AR
Client since 2007
