PO-based invoice volume with a 5-day average turnaround


accurate data capture output 


straight-through invoice processing

A leading food processing and distribution company utilizes DataServ’s Digital Mailroom and OCR capture services, automated non-PO workflows, and AutoVouch 3-way match with exception routing.

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Client: Hormel Foods

Hormel Foods Corporation is a global branded food company with over $9 billion in annual revenue across more than 80 countries worldwide. It operates through four segments: Grocery Products, Refrigerated Foods, Jennie-O Turkey Store, and International and Other. Hormel has over 19,000 employees in 12 primary facilities.

“In 2018, I started looking for something to replace our custom solution. I talked to a number of different companies and ultimately found DataServ. I was impressed by the invoice capture, SaaS OCR, and the fact that they would be in the system in less than 48 hours. The biggest thing is the automation. If I have an invoice where the price lines up with the PO and the quantity lines up with the quantity received, it doesn't have to go to someone for approval.” - Derek Voth, Manager of Transactional Service

The Challenge

Hormel utilized multiple, disparate products and providers as part of their invoice processing system, creating time-wasting redundancies for users and a slew of additional technical difficulties.

  • Their cloud-based ERP maintained their non-PO workflows, but the routing, escalations, and automations were unsubstantial. The system also placed proactive measures and reporting capabilities.
  • Their outsourced OCR capture still required tremendous human oversight.
  • Heavy technical resources were required to support an on-premise solution.
  • Their workflow management software was due for upgrades and expensive custom work.

The Solution

DataServ was live and fully integrated with their existing ERP in just 82 days. Hormel opted for the Digital Mailroom which includes DataServ’s Invoice Processing Machine™ (IPM), SaaS OCR, human validation, and guaranteed accuracy. Their solution also included AutoVouch™, pre-ERP 3-way match automation, using artificial Intelligence, and exception-based auto-routing.

DataServ specializes in providing automation for the manufacturing and distribution industries.

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The Result

Now, about 93% of Hormel’s invoice volume is PO-based with a quick, 5-day average turnaround time. It’s no wonder, with a 99.9% accuracy rate during data capture and achieving nearly 75% straight-through processing.


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