DataServ was founded to change the way software was delivered because we believe that you deserve more value from your software investments. Our goal was to guarantee your success and to share in the responsibility for achieving that success with automation. Too many software vendors and their products fail to deliver on their promise. Most of these vendors treat you as a hostage instead of a valuable, equal partner. DataServ was created to break that mold.
From our inception we created solutions that are 1) pragmatic, sustainable, and affordable for real-world process automation challenges, 2) delivered as a service - before there was a Cloud, and 3) tailored to your business. Our incredible, long term relationships with clients demonstrate one of our core tenets: evolution.
So as you explore and compare SaaS FinTech solutions that automate your Accounts Payable, Accounts Receivable, and Human Resources, you should expect more. Our SaaS platform was built from scratch – not bolted together from acquisitions – with input from tens of thousands of users over the past twenty-plus years. We invented the SaaS+services model to deliver results from the software. We wrote the “10 Year Rule” – setting our sights on keeping every client for at least 10 years – before we had our first client. Our results in this area have far surpassed our expectations – delivering a sustained client retention rate of nearly 100%.
It’s time to expect more value ... more partnership ... more success. Trade in the traditional software hostage relationship for an authentic partnership designed to deliver success!
Our business model is built on long-term relationships. We are only successful if your team members use the solution to achieve the desired benefits. We stay with you until our solution works to your satisfaction, and we continually assess performance and bring you fresh ideas for improvement during regular Executive Business Reviews.
Our solutions are flexible enough to combine best practices with your unique needs. We bend our technology to fit you, not the other way around.
User administration, training and Tier 1, 2 & 3 level support are all included in our monthly service fee.
Regular upgrades incorporate user input and best practices to keep your processes current, at no additional cost.
Our fixed-fee startup costs and clear monthly pricing assure that there will be no surprises. Clients appreciate our fair, flexible and predictable pricing model that delivers a strong return on investment in both time and money.
There is no large upfront commitment. You can start small, perhaps with a simple function, process, location or bite-sized chunk. Together we’ll establish a roadmap, and build your solution one step at a time. Our SaaS platform, scalable pricing model, and Agile methodology guarantee your satisfaction at each step.
One platform, one software, one dedicated partner. No need to struggle with different user interfaces, manage multiple vendors, or cobble together a process that “might” work for you.
Ensuring that your team members and suppliers effectively adapt to the new way of doing business ultimately determines success. Our Rapid Adoption Kit™ is proven to ease the burden on both employees and vendors.
All our solutions include integration with your ERP or other system of record. We not only provide the data, we can also make document images appear at the "click of a button" from any screen inside your ERP.