DataServ offers an integrated or stand-alone global Vendor Set-up capability through our Vendor Inquiry. ERP agnostic, with simple integrations behind the scenes enables this functionality regardless of the ERP system (or systems) you are running. Improve the security of your vendor master by creating a single way to validate vendor information. Automatic TIN number validation prevents bad information from entering your system and protects your company from fraud.
Reduce the labor and hassle associated with collecting W-9’s by allowing vendors to upload and attach their own accurate documents either while creating a new vendor record or just updating their record without the risk of TIN, SSN or other sensitive information flowing through the organization. Avoid potential IRS penalties related to missing or mistakenly issued 1099’s.
The portal also provides organizations with a much more efficient way of handling vendor service and support activities, including routine inquiries regarding payment status or issue resolution. Through a password protected, self-service website, your vendors will have access to invoice information and status. This self-service approach will greatly decrease the amount of time your staff spends answering phone calls, searching for information, and returning phone messages and emails. In its simplest form, this portal will allow your team to focus on core competencies and knowledge work while reducing your P2P help desk hours spent answering repetitive, simple questions.
Give vendors more information and the ability to find their own answers to questions without adding any staff or incurring large capital investments in technology.
The documents within the DataServ solution are the same documents presented to vendors via this portal option so there is no need for redundant systems or confusing sources of information on the P2P process. Whether a vendor calls or searches the portal – they receive the same information.
DataServ will tailor the portal to meet the needs of your suppliers and can provide access by fields such as vendor number, date, vendor invoice number, etc. and enforce your organizations’ security policies. DataServ can also customize the interface to look and feel like your corporate brand, using your logo/colors, etc.
Since DataServ provides a hosted portal there will be very little time required from your staff to enable and maintain this option. There is no limit to the number of hits on the DataServ Vendor Inquiry.