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When we approached DataServ, our accounts payable process was disjointed, and we had a three-week document processing backlog. We would have considered it a win to reduce our backlog to just one week. Today, DataServ’s AP automation has eliminated our backlog, and we don’t consider that a win ... we consider that a slam dunk!
Randy Cummiskey, Controller
Ohio Transmission Corporation — Client since 2016
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From the beginning, the Client Support team at DataServ was very knowledgeable about our AP process, which was really helpful. I didn’t feel the need to spend a lot of time explaining in detail what I needed. Whether I was emailing or calling the support solution desk, the response time was always impressive. I really felt comfortable knowing the team was there to assist with whatever issues I needed to get resolved. DataServ has an outstanding Client Support team!
Yvonne Chambers, AP Manager
Nidec Motor Corporation — Client since 2003
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The DataServ AP automation solution has provided approximately 30% gains in efficiency in the departments where it’s been implemented. A large part of that can be attributed to our newfound ability to route invoices around our company via email for approvals and analysis. We now have metrics we can use to monitor our productivity which is something we never had before. In the end, this AP automation has resulted in better invoice control and a better managed AP document process.
Joe Zulich, Manager of Accounting Operations
White-Rodgers — Client since 2003
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