Troy champions the success of DataServ clients by partnering with them to deliver automation solutions to their respective organizations. As the Director of Client Success, Troy is responsible for the Initialization, Solution Delivery, Account Management, and Client Support teams at DataServ. Troy’s 25-year career in the B2B space is built on his passion around client service combined with technical knowledge and project management. Troy’s most recent experience at Equifax included product, marketing, implementation, and client success roles on a global scale for SaaS solutions in the Human Resources marketplace. He is a graduate of the University of Cincinnati with a degree in Mathematics, has earned a Lean Six Sigma Greenbelt, and is Agile certified. Troy, a former professional baseball player and avid Ohio State fan, enjoys CrossFit and being involved in his 4 children’s athletics and activities. Troy and his wife and children reside in St. Louis.