SUBMITTED BY Jeff Haller

In a recent blog, I shared three delivery methods for P2P automation solutions. Here’s a refresher. Btw, you can click here to fast-forward to which method I’d recommend.

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Software as a Service (SaaS) solutions – True multi-tenant solutions that are built for internet delivery and designed for ease of use and low maintenance; the best providers will include best practices and full user support with ongoing training.
Characteristics:

  • Multi-tenant
  • Ongoing support included
  • No tech obsolescence
  • Aligned rewards
  • Initialization to adopt the solution with configuration
  • Expense budget transparency
  • Fair value to pricing

On-premises software solutions – Software that is licensed, installed, and maintained by your IT team. On-premises solutions require that you procure and maintain appropriate hardware.
Characteristics:

  • Must own hardware and infrastructure
  • Implementation to activate the specified solution
  • Expensive upgrades - $0 ROI
  • Capital budget
  • Hostage relationship
  • Complex pricing

Cloud solutions – Traditional software that is licensed and implemented specifically by each client but is hosted in the cloud – either by the software vendor or a third party. Be very specific with your vendor when considering this option. They should include “hosted” in the description of what you are buying – and specify who is doing the hosting in the contract.
Characteristics:

  • Multiple vendors
  • Uncertain responsibilities
  • Enhancements not included
  • Updates not automatic
  • Not transparent
  • Complex pricing
 
But Wait – There’s More!

Are those your only three options? Not exactly! As a P2P buyer, you may feel a bit overwhelmed hearing that. It’s very understandable. I strongly believe that SaaS is the best possible model by a long shot, but I also want you to know all of your options. So, as you look at the larger P2P landscape, there are a few more delivery methods available. Some can be used in conjunction with each other, while others are mutually exclusive. Each method has its own risks and benefits, so it's important to first decide which one (or which combination) is the best fit for your organization.

On-demand/self-service solutions – Cloud computing vendors that enable the provision of resources on demand whenever they are required
Characteristics:

  • Requires your time and resources to implement
  • Installation to set up solution following pre-described procedures
  • Low cost = low service
  • Easy to start up; harder to succeed
  • Simple pricing
  • No best practices

Outsourced solutions – Partnering with a third party to perform pieces of, or the overall process around, a needed solution
Characteristics:

  • Reverse incentive – you want savings, vendor wants more headcount 
  • No control over process
  • Hard to change direction
  • Complex pricing
  • Hard to exit
  • Not agile

Supplier network – Cloud-based portal that connects procurement of goods/services from vendors who have pre-adopted desired processes
Characteristics:

  • Requires vendor change management
  • Not a complete solution
  • Compliance is hard to achieve
  • Puts vendor relationships at risk
  • Fees for both parties
  • Closed loop system
  • Complex pricing
 
How Do I Choose?

At DataServ, we like to make it easy for you. Follow this flow chart to determine the best software delivery method for your organization.

Software Delivery Flow Chart

 

 

 

We Deliver Your Success

At DataServ, we’re committed to delivering a true SaaS solution. I’ve built our company around the importance of tailoring a solution to clients’ organizations. That’s because our goal is to guarantee your success and to share in the responsibility for achieving that success with automation. Too many software vendors and their products fail to deliver on their promise. Most of these vendors treat you as a hostage instead of a valuable, equal partner. The good news is you don’t have to tolerate tech obsolescence, expensive upgrades, uncertain responsibilities, and low service. In any case, you should avoid in all possible ways putting your suppliers’/vendors’ relationships at risk. DataServ was created to break the mold from these inferior methods of bringing automation to the P2P space. I’d welcome the chance to tell you more!

Let us help you decide which software delivery method is right for your organization. Contact us.

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