Earlier this week we posted a new DataServ-ey question on our Community page, and we hope you will take a moment to offer your feedback. Our new question is centered on short paying invoices, and with that in mind we wanted to offer the results of our previous survey question, which also dealt with short pay. The full question, multiple choice options, and results are below:

When it comes to short paying an AP invoice, what is your policy?

A. We don't allow short pay, vendors resubmit = 36%

B. Only with certain vendors/vendor types = 9%

C. It's the judgment of each AP team member, but we limit the amount = 45%

D. Our vendors are all perfect on every invoice = 9%

As you can see, the majority of respondents (54%) do allow short pay, but with limitations. Just under half of respondents (36%) don’t allow invoices to be short paid at all and require their vendors to resubmit a new invoice with the correct amount, and 9% have a good sense of humor.

Going forward, we want to present the results of our outgoing DataServ-ey question every two weeks when we put a fresh one up so that all those who took the time to respond can see the final tally. However, we want to know how you would prefer to see these results. We can post them here in our blog like we are doing today, or we can email them to you directly. Please comment below with your preferred delivery method and we will let popular opinion dictate how we present this data in the future.

If you have any questions or suggestions about the DataServ-ey, send a message to

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